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Portugal tem enfrentado um período marcado por tempestades sucessivas e declarações de calamidade que deixaram famílias, empresas e comunidades com danos significativos.
Read moreO início do ano é, para muitas famílias, um momento de reorganização e de definição de novos objetivos.
Read moreO crédito à habitação é, para a maioria das famílias portuguesas, o compromisso financeiro mais relevante de toda a vida.
Read moreContacts
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Complementary information to the Credit Intermediation activity
Rua Professor Bento de Jesus Caraça - Sala 20, Nº 248
4200-128 Porto
Portugal
Civil Liability
Mortgage Credit
Hiscox S.A. – Sucursal em Portugal
Valid from until
Consumer Credit
Companhia de Seguros Allianz Portugal, S.A.
Valid from until
Lenders with a binding agreement
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BANKINTER, SA - SUCURSAL EM PORTUGAL
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BBVA Instituição Financeira de Crédito S.A.
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BANCO BPI, SA
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CAIXA GERAL DE DEPÓSITOS, SA
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UNION DE CRÉDITOS INMOBILIÁRIOS, S.A., ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOCIEDAD UNIPERSONAL) - SUCURSAL EM PORTUGAL
Conflict Resolution Centres
- Centro Nacional de Inf. e Arbitragem de Conflitos de Consumo
- Tribunal Arbitral de Consumo - Centro de Informação de Consumo e Arbitragem do Porto
Value restriction
The Credit Intermediary is forbidden from receiving or delivering any sums related to the formation, execution and early performance of credit agreements, under the terms of article 46 of Decree-Law no. 81-C/2017 of 07 July on the Legal Framework of Credit Intermediaries.
Supervisory Entity
Credit Intermediation activity is subject to supervision by the Bank of Portugal (website: www.bportugal.pt )
Mortgage and consumer credit related services
- Presentation or proposal of consumer credit agreements
- Consumer support, by carrying out preparatory acts or other pre-contractual management work in relation to credit agreements which have not been presented or proposed by them
- Conclusion of credit agreements with consumers on behalf of creditors
Make a complaint
In the event of a complaint, it must be submitted in the following ways:
- By filling in the complaints booklet, available at www.livroreclamacoes.pt
- Directly to the Bank of Portugal, by letter or via the website www.livroreclamacoes.pt